I have no idea whether any other IBM people have yet sent Sportsnet Holidays an email, thanking them for the amazing job they did in getting New Zealand clients to the Australian Open Tennis (and back). I am sure, however, that senior management within IBM NZ will indeed send a formal commendation. In the meantime - from a strictly personal point of view - I would like to take this opportunity to thank Sportsnet Holidays for their patience, forbearance, sense of humour and professionalism in dealing with myself over the travel and accommodation arrangements to take our clients to the Australian Tennis Open. The event project proved to be an enormous success, and Sportsnet's help in putting the package together proved crucial. Please pass on my grateful regards. I look forward to working with them again in the future.